Disclaimer: This is a demo profile. All names, experiences, and personal details are simulated for display purposes and do not represent real individuals or entities.
Fakhrul Radzi bin Ahmad
Senior Manager
- 6011-1234 5678
- fakhrul123@gmail.com
- Setapak, Kuala Lumpur
Fakhrul Radzi bin Ahmad
Senior Manager , IT
- 6011-1234 5678
- fakhrul123@gmail.com
- Setapak, Kuala Lumpur
Dynamic and results-driven Senior IT Manager with over 3 years of experience leading IT strategy, infrastructure, and digital transformation initiatives. Skilled in managing cross-functional teams, optimizing IT operations, and aligning technology solutions with business objectives. Proven ability to deliver complex projects on time and within budget while ensuring high system availability and security.
Dynamic and results-driven Senior IT Manager with over 3 years of experience leading IT strategy, infrastructure, and digital transformation initiatives. Skilled in managing cross-functional teams, optimizing IT operations, and aligning technology solutions with business objectives. Proven ability to deliver complex projects on time and within budget while ensuring high system availability and security.
Core Skills & Competencies
- IT Infrastructure Management
- Cloud Computing (AWS, Azure, Google Cloud)
- Cybersecurity & Risk Management
- DevOps & Agile Methodologies
- Team Leadership & Mentoring
- Budgeting & Cost Optimization
- Digital Transformation Strategy
- Vendor & Stakeholder Management
Education
-
Bachelor of Computer Science (Hons)
International Islamic University Malaysia (IIUM) Graduated: 2010 | CGPA: 3.7 -
Matriculation in Information Technology
IIUM Matriculation Centre Graduated: 2008 | CGPA: 3.5
Core Skills & Competencies
- IT Infrastructure Management
- Cloud Computing (AWS, Azure, Google Cloud)
- Cybersecurity & Risk Management
- DevOps & Agile Methodologies
- Team Leadership & Mentoring
- Budgeting & Cost Optimization
- Digital Transformation Strategy
- Vendor & Stakeholder Management
Education
-
Bachelor of Computer Science (Hons)
International Islamic University Malaysia (IIUM) Graduated: 2010 | CGPA: 3.7 -
Matriculation in Information Technology
IIUM Matriculation Centre Graduated: 2008 | CGPA: 3.5
Certifications
Cybersecurity & Infrastructure
- CISSP (Certified Information Systems Security Professional)
- CompTIA Security+
- AWS Certified Solutions Architect – Associate/Professional
- Microsoft Certified: Azure Solutions Architect Expert
Project & Service Management
- Project Management Professional (PMP)
- ITIL® 4 Managing Professional
Digital Transformation & Strategy
- Certified Digital Transformation Professional (CDTP)
- CGEIT (Certified in the Governance of Enterprise IT)
Leadership
- Harvard Online – Technology & Innovation Strategy
Certifications
Cybersecurity & Infrastructure
- CISSP (Certified Information Systems Security Professional)
- CompTIA Security+
- AWS Certified Solutions Architect – Associate/Professional
- Microsoft Certified: Azure Solutions Architect Expert
Project & Service Management
- Project Management Professional (PMP)
- ITIL® 4 Managing Professional
Digital Transformation & Strategy
- Certified Digital Transformation Professional (CDTP)
- CGEIT (Certified in the Governance of Enterprise IT)
Leadership
- Harvard Online – Technology & Innovation Strategy
Working Experience
Senior IT Manager | Petronas ICT Sdn Bhd | Jan 2021 – Present
Key Responsibilities & Achievements:
Spearheaded the digital transformation roadmap for enterprise-wide IT systems, resulting in a 30% improvement in operational efficiency.
Led a team of 20+ cross-functional IT professionals, overseeing infrastructure upgrades, cybersecurity improvements, and system migrations.
Managed the full lifecycle of multi-million-ringgit IT projects, ensuring on-time and within-budget delivery.
Established and enforced IT governance and compliance frameworks aligned with industry best practices and internal audit requirements.
Collaborated with executive leadership to align technology strategy with business growth objectives, contributing to a 15% YoY revenue increase.
Implemented hybrid cloud infrastructure, improving system availability to 99.98% and reducing downtime.
Negotiated and managed vendor contracts, achieving 20% cost savings while maintaining service quality.
IT Manager | UEM Edgenta Berhad | Jan 2018 – Dec 2020
Key Responsibilities & Achievements:
Led IT operations across 5 business units, managing infrastructure, support services, and systems administration.
Directed a team of 8 IT staff, improving helpdesk resolution time by 40% through optimized workflows.
Oversaw the implementation of cloud-based collaboration tools (Office 365, SharePoint) to enhance remote work capabilities.
Developed and monitored IT budgets, achieving cost control targets without compromising performance.
Played a key role in disaster recovery planning and business continuity strategies.
IT Executive | Maxis Berhad | Jun 2015 – Dec 2017
Key Responsibilities & Achievements:
Led IT operations across 5 business units, managing infrastructure, support services, and systems administration.
Directed a team of 8 IT staff, improving helpdesk resolution time by 40% through optimized workflows.
Oversaw the implementation of cloud-based collaboration tools (Office 365, SharePoint) to enhance remote work capabilities.
Developed and monitored IT budgets, achieving cost control targets without compromising performance.
Played a key role in disaster recovery planning and business continuity strategies.
Working Experience
Senior IT Manager | Petronas ICT Sdn Bhd | Jan 2021 – Present
Key Responsibilities & Achievements:
Spearheaded the digital transformation roadmap for enterprise-wide IT systems, resulting in a 30% improvement in operational efficiency.
Led a team of 20+ cross-functional IT professionals, overseeing infrastructure upgrades, cybersecurity improvements, and system migrations.
Managed the full lifecycle of multi-million-ringgit IT projects, ensuring on-time and within-budget delivery.
Established and enforced IT governance and compliance frameworks aligned with industry best practices and internal audit requirements.
Collaborated with executive leadership to align technology strategy with business growth objectives, contributing to a 15% YoY revenue increase.
Implemented hybrid cloud infrastructure, improving system availability to 99.98% and reducing downtime.
Negotiated and managed vendor contracts, achieving 20% cost savings while maintaining service quality.
IT Manager | UEM Edgenta Berhad | Jan 2018 – Dec 2020
Key Responsibilities & Achievements:
Led IT operations across 5 business units, managing infrastructure, support services, and systems administration.
Directed a team of 8 IT staff, improving helpdesk resolution time by 40% through optimized workflows.
Oversaw the implementation of cloud-based collaboration tools (Office 365, SharePoint) to enhance remote work capabilities.
Developed and monitored IT budgets, achieving cost control targets without compromising performance.
Played a key role in disaster recovery planning and business continuity strategies.
IT Executive | Maxis Berhad | Jun 2015 – Dec 2017
Key Responsibilities & Achievements:
Led IT operations across 5 business units, managing infrastructure, support services, and systems administration.
Directed a team of 8 IT staff, improving helpdesk resolution time by 40% through optimized workflows.
Oversaw the implementation of cloud-based collaboration tools (Office 365, SharePoint) to enhance remote work capabilities.
Developed and monitored IT budgets, achieving cost control targets without compromising performance.
Played a key role in disaster recovery planning and business continuity strategies.
Case Studies
- Cloud Infrastructure Rollout
- Disaster Recovery Implementation
- SAP Integration & Migration
Endorsements
Case Studies
- Cloud Infrastructure Rollout
- Disaster Recovery Implementation
- SAP Integration & Migration
Endorsements